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Your health is our mission. We strive to provide excellent customer service and quality care to all our patients. Our customer service teams are dedicated to ensuring you are satisfied with your medical care.
Use our Customer Service assets to help solve problems, answer questions, to tell us about concerns, or provide feedback on our facility’s services and care.
How can we help you today?
Patient advocates advise and help you with problems or concerns at this facility.
BCACs educate and help you with TRICARE-related inquiries.
DCAOs help with resolving debt collections due to unpaid TRICARE claims. The debt must be in collections or listed on your credit report.
ICE is a web-based tool that collects your feedback on services at this facility.
Patient Relations/Advocate:
843-794-6033
usn.jbcharleston.navhlthclinchssc.list.nhc---chas-cro@health.mil
843-794-6032
usn.jbcharleston.navhlthclinchssc.mesg.nhc---chas-trihthbnfinqr@health.mil
Patient Relations/Advocate: Monday - Friday 7:30 a.m. - 4:00 p.m.
BCAC/DCAO: Monday - Friday 8 a.m. - 3:30 p.m.
110 NNPTC Circle Goose Creek, SC
Room 1515
BCAC/DCAO:
Room 1514