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Please be advised that Naval Health Clinic Charleston Pharmacy is experiencing technical difficulties with Tricare claims in the processing of refills and new prescriptions. Prescriptions processed prior to Wednesday 21 February are available for pick-up. We apologize in advance for the inconvenience.
Naval Health Clinic Charleston has re-opened enrollment.
Contact Humana at 800-444-5445.
Military medical records are, by law, the property of the U.S. government and must remain in our facilities at all times. You may request a copy of your medical record or have your record transferred. Please allow two to three weeks for copies. If you’re separating or retiring, please allow six to eight weeks. If you’d like your spouse (or other adult family member) to be able to pick up a copy of your medical records, you can provide us with written authorization.
Medical Records: (843) 794-6050.
We’re accredited and recognized by the same organizations as private-sector hospitals -- such as The Joint Commission. We participate in national patient safety programs -- like TeamSTEPPS and National Patient Safety Goals. Our local initiatives include safety briefs, Quality Council, leadership rounds, and robust process improvement projects. We monitor and take action on potential risks, using a patient safety reporting system. The single most important thing you can do is to be an active member of your care team.
Speak Up - Pay attention. If something doesn’t seem right, alert your care team. Ask questions anytime you don’t understand.
Know Your Medicines Know what medicines you take. Make sure your doctors know too. If you take more than three medicines, you should keep a list of current medications in your purse or wallet.
Know Your Test Results If you’ve had a test (like a Pap or blood test), don’t assume “no news is good news.” Call and ask. Involve a Family Member or Friend If you’d like someone to be your advocate, ask a family member or friend. They can come with you, ask questions, and write down instructions.
Outpatient Minor Procedures Make sure that you, your doctor, the nurses, and staff all agree on: your name and birth date, what procedure is being done, and where on your body the procedure is being performed.
Your Clinic Visit Ask everyone who comes into your room to sanitize or wash their hands, if you don't see them do it. Expect staff to introduce themselves. You can also check their security badges.