Please be advised that Naval Health Clinic Charleston Pharmacy is experiencing technical difficulties with Tricare claims in the processing of refills and new prescriptions.  Prescriptions processed prior to Wednesday 21 February are available for pick-up.  We apologize in advance for the inconvenience.
Naval Health Clinic Charleston has re-opened enrollment. 
Contact Humana at 800-444-5445. 

Health Services

Pharmacy


We look forward to taking care of your medication needs.  Please see below for resources on how to fill your prescription:

ALL PRESCRIPTIONS ARE TO BE PICKED-UP IN OUR DRIVE THRU (hours are Monday - Friday 8 a.m. - 4 p.m.) OR THROUGH SCRIPTCENTER (available 24/7- see below for more information)

ScriptCenter 24/7 Access

Prescriptions are loaded into an 'ATM' machine that is available 24/7 at our entrance for easy pick-up.  Click here for more information


NHCC FORMULARY

Click here to see what medications NHCC carries in stock


Prescription Activation

ALL PRESCRIPTIONS MUST BE ACTIVATED USING ONE OF THREE WAYS: 
1) In-house and E-Prescribed prescriptions may be activated by calling 843-794-6100 and picked up through the Drive-Thru or ScriptCenter.
2) Utilize our QR Code to activate a new prescriptionClick here for QR Code and Instructions
3) Using MHS GENESIS Patient Portal https://my.mhsgenesis.health.mil 

Please Note: If you are pregnant or breastfeeding, please inform staff for your baby's safety.
Children 12 years and younger require weight verification to ensure correct dosing.

Need refills?

Refills can be requested by calling the 24-hour refill phone line at (843) 794-6120.  Patients must have the prescription number and the last four digits of the Sponsor's Social Security Number to complete the submission.
 

Need medication counseling? 

Did you know Pharmacists of Naval Health Clinic Charleston provide medication counseling services?  Contact the pharmacy to schedule a one-on-one counseling session.  A Pharmacist will sit down with you and review your medications, answer any of your questions, and offer valuable advice.  Call (843) 794-6100 to take advantage of this great opportunity.


Picking up someone else's prescription?

All patients 10 years and older must present a valid military ID card to pick up medications.  When picking up medication(s) for patients over the age of 10, one must have a valid military ID or be in possession of the patient's military ID (or photocopy of the front & back), and have a signed statement from the patient (or legal guardian) authorizing the representative to act on the patient's behalf. 
 

First time prescription?

The pharmacy accepts both military and civilian prescriptions for eligible beneficiaries. New prescriptions will be filled for any item on the pharmacy formulary. NHCC Pharmacy no longer accepts faxed or written prescriptions. Telephone prescriptions and renewal requests are not accepted. Noncontrolled prescriptions are honored for 365 days from the date the prescription was written. Controlled medications will not be filled early and postdated prescriptions will not be filled. 


Have questions about your Prescriptions? 

There is a new way to learn about your prescriptions. See this handout for more information. 


E-Prescribing

Naval Health Clinic Charleston Pharmacy no longer accepts faxed prescriptions or dropped-off envelopes with written prescriptions.


Please provide the following information to your provider to have your prescriptions sent to us:
Site name:  DoD Charleston NH Ephcy
Pharmacy NCPDP:  4222749
Pharmacy NPI:  1841399011

 Reminders
  • Ask your doctor to send your prescription electronically to our pharmacy.
  • Prescriptions must be activated prior to pick-up by using one of the following methods
    • Scan the QR Code or text “Get in Line” to 877-909-2511 and follow the prompts.
    • Call 843-794-6100.
Tips for E-Prescribing

1) Know the name of your medication
2) Confirm E-Prescription Before driving to Naval Health Clinic Charleston to pick up your prescription, call your doctor or the pharmacy to confirm that the prescription has been E-Prescribed to Navel Health Clinic Charleston.
 

How to Pick Up Your Prescription

1) Ask your doctor to E-Prescribe your prescription.
2) Call (843) 794-6100 to activate your prescription before you pick up.
3) Pick up at the Drive-thru or ScriptCenter.

*Refills will be ready for pickup 48 business hours after called in. Any refills called in on Friday after 12 p.m., Saturday or Sunday will be ready Wednesday after 8 a.m.

 

Drug Take Back Unused Medication Questions? 

Accepted: Pills, Tablets, Capsules, Ointments, Cream, Lotion, Powders, Patches, Vitamins, Liquid Medicine (less than 4 oz)    
Not Accepted: Aerosol-spray, Batteries, Chemicals, Thermometers, Alcohol, Hydrogen Peroxide, Needles and Syringes, Home-based care, Durable equipment, Liquid Medicine (more than 4 oz)

Available: 8 a.m. to 4 p.m. Monday-Friday
(Please Note: By law, NHCC staff are NOT permitted to dispose of medications for patients.)
 

TRICARE Pharmacy Home Delivery:

Get started in one of 3 ways
1) Online: www.expressscripts.com/TRICARE
2) Phone: 1-800-238-6095
3) Fax: 1-877-895-1900 (Ask your MD to fax directly to Express Scripts)

Contact Us

Pharmacy

Main Pharmacy Line: (843) 794-6100
Refills: (843) 794-6120

Hours

Monday-Friday
8 a.m. - 4 p.m.
closed on weekends and federal holidays

Pharmacy ICE Survey

Tell us how we're doing! Follow the link or scan the QR code below and fill out the Pharmacy comment card.

 
Need to Update Your Information in DEERS? Click Here