Naval Health Clinic Charleston is excited to announce we have re-opened enrollment for TRICARE Prime active duty family members, retirees, and retiree family members. If you currently have TRICARE Prime and are empaneled with a civilian Primary Care Manager but would like to enroll at NHCC, please call Humana at 800-444-5445.

Health Services

Pharmacy

We’re pleased to provide pharmacy services to all our patients. You can fill prescriptions at no cost at Naval Health Clinic Charleston. If you have a prescription from a TRICARE network or non-network provider, you may fill it here, as long as it’s available on our Basic Core Formulary. Call us at 843-794-6100 to see if your drug is available. 

Maintenance Drugs

Maintenance drugs are those you take regularly for a chronic condition (i.e., drugs to control blood pressure or cholesterol). All beneficiaries must refill certain maintenance drugs through home delivery or at military pharmacies. This does not apply to active duty service members.

Transferring Prescriptions

If you have prescriptions at a TRICARE network pharmacy, you may transfer your prescriptions to our military pharmacy. Call the Express Scripts Member Choice center at 877-882-3335 to learn more about prescription transfers.

Basic Core Formulary

All military pharmacies have a Basic Core Formulary. The Basic Core Formulary is a list of drugs that are available at all full-service military pharmacies. Call us at 843-794-6100 to see if your drug is available.

Basic Core Formulary Search Tool

Use the Basic Core Formulary Search Tool to see if your drug is available at your military pharmacy. A search can tell you:
  • Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
  • Alternative drugs
To start your search, you’ll need to enter the brand or generic name of the drug.

Filling Prescriptions

Prescriptions can be picked up inside the pharmacy, through our drive through, or our 24/7 Script Center. 
Drive Through Hours: Monday-Friday, 8 a.m. to 4 p.m.; closed on federal holidays.
ScriptCenter 24/7 Access: Prescriptions are loaded into an machine that is available 24/7 at our front entrance for easy pick-up.

Prescription Activation

PRESCRIPTIONS CAN BE ACTIVATED IN THE FOLLOWING WAYS:  
1) In-house and E-Prescribed prescriptions may be activated by calling 843-794-6100 and picked up through the Drive-Thru or ScriptCenter.
2) Utilize our QR Code to activate a new prescription.
3) Using the MHS GENESIS Patient Portal

New Prescriptions

If your provider is located at our facility:
  • Your provider can send it to the pharmacy electronically
  • You can turn in a paper prescription at the pharmacy
If your provider is a civilian TRICARE-authorized one, ask your provider to send the prescription electronically, or bring your paper prescription here to be filled. If your provider is not a network provider you can fill your prescription using home delivery, or at a network pharmacy.

Refills

It's easy to refill your prescription at Naval Health Clinic Charleston.

If you’re a registered user on the MHS GENESIS Patient Portal, you may be able to order refills online. If not, call our pharmacy at 843-306-9371 to complete your refill.

Prescription Pick-up

You can wait for your prescription to be filled, or drop-off and pick it up later. Utilizing our drive through or ScriptCenter are other available options.

Other Pharmacy Options

As a TRICARE beneficiary, you have other pharmacy options:
  • You can use the TRICARE Pharmacy Home Delivery to have prescriptions sent to your home. This is the least expensive way to fill prescriptions after filling it here. Note the home delivery option is limited in overseas locations.
  • If you need a prescription filled after hours or when traveling, use a TRICARE network pharmacy.

Prescription Costs

While there are no costs for prescriptions here at Naval Health Clinic, there are costs for filling prescriptions via home delivery or at network pharmacies for all non-active duty beneficiaries:

Active duty service members have a $0 copayment for covered drugs at any pharmacy.

Tricare Formulary

The TRICARE Formulary is a list of generic and brand-name prescription drugs covered by TRICARE. You can search the TRICARE Formulary to:
  • See how much it costs and where you can get it filled
  • See if your prescription needs prior authorization
  • Look up the medical necessity criteria
  • Get the prior authorization and medical necessity forms for your prescription

Contact Us

Phone

843-794-6100
Refill line: 843-306-9371

Hours

Monday-Friday
8 a.m. to 4 p.m.
Closed weekends and federal holidays

Pharmacy ICE Survey

Tell us how we're doing! Follow the link or scan the QR code below and fill out the pharmacy comment card.

 
Don’t forget to keep your family’s information up to date in DEERS