Appointments & Referrals

Appointments:

Central Appointments is available Monday - Friday 6:30 a.m. - 4 p.m. and is closed on weekends and federal holidays.

To make, cancel, or reschedule an appointment, please call Central Appointment Line at (843) 794-6221.  After hours, patients can call the TRICARE Nurse Advice Line at 1-800-TRICARE available 24 hours a day, 7 days a week.  You can get health care advice, make appointment with your Primary Care Manager, or get referrals for urgent care needs.

Referrals:

Review your referrals online at Humana-Military: http://www.humana-military.com or you can contact our Referral Management Center Monday - Friday at (843) 794-6231.

New Patients:

Naval Health Clinic Charleston (NHCC) is excited to announce we have re-opened enrollment for TRICARE Prime Active Duty Family Members, Retirees, and Retiree Family Members.  If you currently have TRICARE Prime and are empaneled with a civilian Primary Care Manager (PCM) but would like to enroll at NHCC please contact Humana at (800)-444-5445. 

Questions?  Please contact our Beneficiary Counseling & Assistance Coordinator at (843)-794-6030 or email usn.jbcharleston.navhlthclinchssc.mesg.nhc---chas-trihthbnfinqr@health.mil.

Finding TRICARE Resources 

Need to find information about referrals, claims, and enrollment information? Visit the TRICARE East Region Patient Portal.  

Visit the TRICARE Resources page for information on setting up your secure beneficiary portal account, available education resources, and more.